Trusted Quality GmbH (A)

The 100% subsidiary "ITSM Trusted Quality GmbH" in Austria represents the company on the Austrian market with the entire service portfolio. The headquarters of the company is in Stockerau, the Manager is Mr. Siegfried Riedel.

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Trusted Quality GmbH - a subsidiary of ITSM Consulting GmbH

The Austrian market, with its strong middle-class economy and the strategic positioning on the market of the Central and Eastern-European region, is an important economical location.

The Trusted Quality GmbH was founded at the beginning of 2014 as 100% subsidiary of the ITSM Consulting GmbH, focussed on Austria and the adjacent Eastern markets in order to offer an optimum local service. The tried and tested service portfolio of the ITSM Group is offered successfully, in accordance with the local needs. The customers find out about the particular expertise particularly from the operational implementation and utilisation of the IT Service Management, IT Governance and Organisation optimisation, as well as the solution support and trainings needed for them. 

The practice-proven IT Quality orientation is also available in Austria, with an exclusive methodology for measurable quality improvement, which can also be secured optionally with a TÜV certification of the services, in the foreground.

The symbiosis from respectively relevant practical experience, technical specialised know-how and implementation competence, connected with a lived hands-on mentality, enables the Trusted Quality GmbH to obtain optimum results at, with and for the customer. For us, clearly measurable, self-explaining and comprehensible results, which can concretely be integrated into the specific control of the company, are important.

The service spectrum of the Trusted Quality GmbH spans a wide arch along the process-oriented IT. Orienting your organisation in a performance-optimising manner, as well as measuring the IT processes in accordance with clear quality criteria and efficiently controlling them serves the purpose of improving the operational value creation and of sustainably improving the innovative strength of the IT.

Where useful for the customer, we orient ourselves by established rulebooks like ITIL®, COBIT®, PRINCE2®, M_o_R®, ISO 20000 and ISO 2700x, or we combine them in an intelligent manner. As our group of companies has been certified for many years as one of the few training institutes for ITIL®, PRINCE2®, COBIT®, MoR® and ISO/IEC 20000 and is also member of the ISACA, we offer tested trainings and recognised certifications.

Our customers in Austria are cared for by our local experts team, which can strengthen them in a topic-specific manner from an international experts staff of the ITSM group of companies with the best possible project performance.