Automotive Industry

Our particular expertise for solutions in the Automotive industry results from the fact that, by means of innovative methods, we are combining our extensive Automotive process knowledge with the also multifaceted IT Service competences.
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Automotive Industry

Automotive is our second mother-tongue

The automotive industry is not only under extreme time and costs pressure, it is also undergoing a clear change at the same time. This is the result of the modified ecological requirements and high innovation demands of the market, especially in the sector of the electronic mobility and security control, as well as of the infotainment sector. The organisational structures of the companies from the Automotive sector are also changing in light of the decreasing margins and of the global competition pressure into growing dynamics.

In this context, just the management of existing technical structures in their high complexity, with applications in four-figured orders of magnitude represents a daily challenge. This also applies to the comprehensive electronic network with thousands of suppliers and trading partners with their very sensitive processes. Overall, the availability and performance, especially of the business-critical applications, is inevitably granted a special priority and leads into the question to be answered anew all the time: How do I control the IT, so it can measure up to the requirements?

Convincing and future-oriented answers to this question are regulary given by the ITSM Group member ITSM-Solutions GmbH. Their particular expertise for solutions in the Automotive industry results from the fact that, by means of innovative methods, they are combining their extensive Automotive process knowledge with the also multifaceted IT Service competences. Thus, solutions with an above-average benefit for the customer come into being . The fact that they are basing on Best Practices from the numerous previous customer measures in this industry contributes to the regular positive results of the projects. This continuously evolving Best Practice Library is generally beneficial to all new undertakings for Automotive customers.

However, the solution portfolio of the ITSM Solutions GmbH is just as exceptional as the competence profile. This is visible, for instance, in the methods for the quality-oriented control of the IT Processes. By means of the IT Quality Cockpit, an own and practice-proven development of the ITSM Group, the customer companies receive a precise view of the quality situation of their critical IT processes and can derive very concrete optimisation initiatives from the identified deviations from the desired values.

Extensive experience in the planning and implementation of Business Continuity Management Strategies (BCM) not only in the Automotive industry is counted among the particularities in the market comparison of the ITSM consulting companies. Thus, for instance, a unitary emergency preparedness was achieved in international projects with numerous worldwide production locations.

However, the comprehensive solution and experience spectrum is in no way limited to just that. Moreover, the structuring, respectively the optimisation of process-oriented structures, also belong in the IT organisations as well as the performance Management with proactive control by means of an end-to-end monitoring or standardisation measures. The same applies to organisation projects which provide support in the market evaluation of ITSM tools or trainings in ITIL®, COBIT® and PRINCE2®, which are additional examples for the consulting offers  aligned to the specific Automotive requirements.

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