Cloud Computing

We analyse which strategic importance Cloud Computing can have for your company, which premises and structures have to be created for its use and how the meaningful access and the approach to implementation should look like.
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Cloud Computing

Cloud changes the IT Service Management

The future seems to go in the direction of Cloud Computing, thus changing the requirements in the IT Service Management, as thereby, in the future, technical resources, services and application will no longer be operated fully in one's own data centre or by an IT provider, but will be made available by cooperating and networked providers. In addition the departments, by means of the mostly quickly deployable cloud solutions, will presumably make more IT decisions on their own.

What will change?

As popular as the Cloud topic has since become, all the less has it been regarded until now in its consequences for the IT organisations. This includes, for instance:

  • More interfaces to external services: An efficient control of the Cloud providers requires procedures, in order to standardise the various external service accesses and to correlate clear process criteria to each other.
  • The Service Level Management is becoming more complex: In light of the increasing number of providers, mostly different performance agreements have to be harmonised. The Contract Management is also becoming more complex with Cloud Computing.
  • A higher alertness regarding Compliance is necessary: The purchase of Cloud services by the business departments can generate compliance weaknesses, as they lack the IT-related competence of verifying the Compliance conformity.
  • Subsequent need for integration: Many applications, as isolated solutions, cannot unfold their entire functional benefit for the long haul, thus generating integration requirements for the IT in the aftermath of Cloud decisions.
  • External constraints for the standardisation: Services from the Cloud are inevitably very standardised . They thus possibly circumvent the individual need for support and effect a standardisation surpassing the actual extent planned by the IT.
  • Reduction of the IT vertical range: By obtaining IT services externally, extensive changes to the personal resources and technical competences of the employees, IT processes and organisational structures can occur.

Make good use of chances ...

As the Cloud Computing is based on a modified concept for the provision and use of the entire IT infrastructure, essential changes for the sourcing, system and application operation, as well as of the IT Service Management are resulting. This leads to a series of success-relevant questions, for instance which advantages and risks can hide in the Cloud strategies, if their implementation makes organisational changes necessary and which effects can result for future investments. 

However, it also has to be clarified, which requirement profiles have to be applied to Cloud services providers, how the company-specific benefits can be determined and in which steps the Cloud Computing can be reasonably accomplished.

Avoid risks

Our methodical approach "Cloud Benefit" provides the necessary answers therefor. We systematically analyse which strategic importance Cloud Computing can have for your company, which premises and structures have to be created for its use and how the meaningful access and the approach to implementation should look like. The necessary decision criteria for it are processed meeting the demands, systematically and comprehensibly.

Based on this, an identification of the benefit and optimisation potentials finally results, with the preparation of conceptions. These are then assessed in a combination of benefit value analysis and profitability assessment, in order to derive solution proposals from there.

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