ITSM Tools

Our Competence Centre "Processes and Solutions" dedicates itself to the implementation of ITSM tools in companies. We offer Application Management and tool evaluations and accompany you together with your supplier selections in order to find the perfect platform for your ITSM processes.
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ITSM Tools

The Own Demand Decides

Still, which of the numerous supplier products fits the individual requirements of the respective company? On the one hand, the company size plays an essential role, on the other hand the degree of maturity and the complexity of the ITIL® processes are assigned a high importance. In the past years, the suppliers have refined their tools in various directions.